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Terms & Conditions

Please read these terms carefully before using our website or placing an order.

Last updated: 30 March 2026  |  MZT Commerce | GST: 09ERAPA8060F1Z0 | proextender.com.in

1. About Us

This website proextender.com.in is owned and operated by MZT Commerce, registered under GST No: 09ERAPA8060F1Z0, with registered address at Plot No 09, Narayan Nagar, Nai Abadi, Bichpuri Road, Bodla, Agra – 282007, Uttar Pradesh, India.

By accessing or using this website, or by placing an order with us, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.

2. Eligibility

By placing an order on proextender.com.in, you confirm that:

  • You are at least 18 years of age.
  • You are a resident of India and are placing this order for personal use.
  • The information you provide during the order process is accurate and complete.
  • You are legally capable of entering into a binding contract.

3. Products

All products listed on proextender.com.in are genuine and authentic ProExtender® systems. We are an authorised seller. Product descriptions, specifications, and images are provided for informational purposes and may vary slightly from the actual product due to manufacturing updates.

ProExtender® is a medical-grade traction device intended for adult males over 18 years of age. It is not a toy and must be used strictly as per the instructions provided. Results may vary from person to person.

4. Pricing & Payment

All prices on our website are listed in Indian Rupees (₹) and are inclusive of GST. Prices are subject to change without notice, but will be confirmed at the time of your order placement. We reserve the right to cancel orders placed at erroneous prices.

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Credit Card / Debit Card
  • UPI (PhonePe, Google Pay, Paytm, etc.)
  • Net Banking
  • Direct Bank Transfer (NEFT/IMPS)

5. Order Confirmation & Cancellation

After placing an order, our team will contact you on your registered phone number to confirm the order details before dispatch. Orders are processed and dispatched within 1–2 business days of confirmation.

Order cancellation: You may cancel your order before it is dispatched by contacting us at +91-9286866883 or [email protected]. Once an order has been dispatched, it cannot be cancelled and must go through the return process instead.

6. Shipping & Delivery

All orders include free shipping and are delivered in discreet, plain packaging. Estimated delivery times and shipping details are outlined in our Shipping Policy.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms & Conditions. By placing an order, you agree to the return policy terms.

8. Privacy & Confidentiality

We are committed to protecting your privacy. All personal information collected during the ordering process is used solely for order fulfilment and customer support. We do not sell, share, or disclose your personal data to third parties except as required to complete delivery (i.e., sharing address with courier partners).

All orders are packaged and dispatched with complete discretion. For more details, please refer to our Privacy Policy.

9. Disclaimer of Medical Advice

The information provided on this website is for general informational purposes only and does not constitute medical advice. ProExtender® is a medical device and results may vary. We recommend consulting a qualified urologist or medical professional before use if you have any existing medical conditions, especially related to penile health.

The testimonials and results mentioned on our website represent individual experiences and are not guaranteed outcomes for all users.

10. Intellectual Property

All content on this website including text, images, logos, graphics, and product descriptions are the property of MZT Commerce or their respective owners and are protected by copyright law. Reproduction or redistribution of any content without prior written permission is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MZT Commerce shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid by you for the specific order in question.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising out of or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. The updated terms will be posted on this page with a revised date. Continued use of our website after changes constitutes your acceptance of the new terms.

14. Contact Us

For any questions about these Terms & Conditions:

  • Business Name: MZT Commerce
  • GST No: 09ERAPA8060F1Z0
  • Address: Plot No 09, Narayan Nagar, Nai Abadi, Bichpuri Road, Bodla, Agra – 282007, UP
  • Phone/WhatsApp: +91-9286866883
  • Email: [email protected]