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Shipping Policy

Free · Fast · Discreet · Cash on Delivery across India

Last updated: 30 March 2026  |  Applies to all orders placed on proextender.com.in

1. Shipping Coverage

We ship to all states and union territories across India including remote locations. We use trusted courier partners — BlueDart, DTDC, Delhivery, Ecom Express, and India Speed Post — to ensure reliable, timely delivery to your doorstep.

2. Shipping Charges

Shipping is completely FREE on all orders. There are no hidden charges. The price you see is the price you pay. Cash on Delivery (COD) is also available at no extra charge.

3. Estimated Delivery Time

  • Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad): 2–4 business days
  • Tier 2 & Tier 3 cities: 3–5 business days
  • Remote/rural areas: 5–7 business days
  • North-East India & Jammu & Kashmir: 7–10 business days

Business days are Monday to Saturday (excluding public holidays). Orders placed before 2:00 PM IST are typically dispatched the same day. Orders placed after 2:00 PM IST are dispatched the next business day.

4. Order Processing Time

Once your order is confirmed and payment verified (for COD: upon order placement), it is processed and dispatched within 1–2 business days. You will receive an SMS and/or email confirmation with your tracking details once the order is dispatched.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) on all orders across India at no extra cost. Simply select COD at checkout and pay the delivery agent in cash when your package arrives. No advance payment required.

6. Discreet & Private Packaging

We understand that discretion is extremely important to our customers. All orders are shipped in plain, unmarked brown packaging. There is no product name, company name, description, or any indication of the product's nature printed on the outside of the box. The sender name on the shipping label will show only "MZT Commerce."

Inside the package, you will find your product along with an official GST invoice from MZT Commerce (GST No: 09ERAPA8060F1Z0). Your privacy is our highest commitment.

7. Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS to your registered mobile number. You can use this tracking number on the courier partner's website to track your shipment in real time.

For tracking assistance, contact us at +91-9286866883 or WhatsApp.

8. Undelivered / Returned Packages

If your package cannot be delivered due to an incorrect address provided at checkout, unavailability at the delivery address after multiple attempts, or refusal to accept the COD package, the package will be returned to us. In such cases, re-shipping charges may apply for resending the order.

Please ensure your delivery address and phone number are correct at the time of placing the order. Our team will call you to confirm your order before dispatch.

9. Contact Us for Shipping Queries

For any shipping-related queries, please contact our customer support team: